DMRC
CRA – Paper Pattern, Syllabus &
Books
Customer Relations Assistant (CRA)
Customer Relations Assistant (CRA)
CRA Pattern
|
CRA Reference Books
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PAPER PATTERN
1. PAPER
STRUCTURE
(1)
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Total Marks
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120 + 60 = 180
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(2)
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Total Number of Questions
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120 + 60 = 180
|
(3)
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Time Allowed
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90 + 45 = 135 Minutes
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(4)
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Medium of Examination
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English/Hindi (Bilingual)
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(5)
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Negative Marking
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1/3 rd
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(6)
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Type of Questions
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Objective type
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2. PAPER PATTERN
(1)
|
Paper -1
|
Total Number of General Awareness including computer
awareness, Reasoning & Numerical Ability Questions
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120
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(2)
|
Paper -2
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Total Number of General English
Questions
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60
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CRA Pattern
|
CRA Reference Books
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